Sep 29, 2014 Need to know how to update your Ford Sync system. Taira Little from Hoffman Ford will walk you through how to tell if you have an update available, download and update your system, as well as how. Log in to your SYNC Owner account. Visit the  SYNC Software Updates  page. If you see the notification, 'You have an update available,' choose Download SYNC Update. Locate an empty USB drive that has at least 2 GB of free space and is not password protected. Ford needs to have this update to know which version of Sync you have, and I'm not sure how long it takes for them to get the information since I coincidentally sent a health report yesterday because my insurance uses the info to give me a discount (its State Farm's Drive Safe and Clear Program).

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2013 Ford F-150

Typical Repair Cost:

No data

Average Mileage:

89,500 miles

Total Complaints:

1 complaints

Most Common Solutions:

1. not sure (1 reports)

accessories - interior problem

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2013 Ford F-150 Owner Comments

problem #1

F-150 XLT 305

• Automatic transmission
• 89,500 miles

I bought a used 2013 Ford F150 a week and a half ago. The Sync system worked when I drove it off the lot but it has worked only intermittently since. I don't blame the dealer because I have been with the same dealer for the last 31 years and have never had any problems with them. They are very dependable and in almost every case have repaired any problems I have the first time it goes in for repair. I don't know if the truck has been in for repairs before I bought it but in researching this issue on the internet I found that Ford has had problems with the Sync system since it was first marketed.

The dealer has attempted to fix it once. They followed the factory recommendations and it worked for a few days but now I am back where I started and will be taking it in to the dealer again.

Up until yesterday, it would work when I started the car for the first time; however, if I shut if off during the day, the Sync may or may not come back on. Two days ago, it popped once and then worked intermittently after that. Yesterday I went on a short trip and the Sync radio popped loudly twice and then totally quit. It has not worked since.

Ford's problem with Sync are so widespread that there is a web-site dedicated to them called 'Sync Sucks.' The problems seem pretty much the same in all cases. The system works intermittently or quits working all together. There are also a lot of YouTube videos about the problems.

- Gary M., Junction City, KS, US

This post show a step-by-step guide on how to upgrade your Ford F150 SYNC navigation by yourself.

This entire process takes approximately 40 minutes. Please be patient and do NOT remove any

of these devices until prompted. At times your screen will occasionally go black…that is expected.

Note:In the following step, you will receive an error if you already have the latest sync2 software

update. In that case, skip to step 4.

Ford Sync 2011 F150

Ford F150 Navigation Upgrade Procedures:

Step 1: Insert the USB Flash drive labeled #1 into one of the vehicle’s USB ports (this port is normally located in the center console of the vehicle – see picture below). The screen below (to the right) will appear. Select “ok” to continue. This step takes up to 30 minutes.

Note:This step takes up to 30 minutes to complete.Please keep your vehicle running (not Accessory Mode) throughout appear to be stuck for several minutes.If you choose to Upgrade your vehicle while idling in your driveway,make sure during this time.Additionally,always make sure airflow under the vehicle is not blocked by tall grass,snow or any other obstruction.Do not remove your USB device from the USB port until SYNC displays a final Installation Complete message.At that time you will be asked to press OK to exit the installation process.Now press OK to continue,and the update will begin.

Step 2: At the completion of the sync update, the screen below will appear. Just select “ok” to continue (signing into “Sync My Ride” is not required).

Step 3: As shown below, another screen will immediately appear. Select “ok” and then remove USB Flash Drive #1

Step 4: Insert the USB Flash drive labeled #2 into the vehicle’s USB port. You will notice a couple of additional files being installed. This step takes approximately 2 minutes.

Step 5: After the screen below appears twice (the system will reboot twice), you can now remove the USB Flash drive labeled #2 from the vehicle’s USB port.

Step 6: Now insert the “OBD Genie” into the vehicle’s OBD port. The OBD port is normally located under the driver’s side dash panel – see the left picture below. This step takes approximately 30 seconds. When the GREEN LED light appears in the “OBD Genie” you can remove it from the OBD port – see the right picture below.

Step 7: The final step is to insert the Map SD card into the SD slot. The SD slot is next to the USB ports. To verify proper installation, make sure you push the SD card fully in until it clicks. Now you can enjoy your new navigation upgrade.

Ford F150 Navigation Upgrade FAQs:

Q – “Can I use this upgrade kit more than once?”

A – No. This upgrade is for one use only. Performing this update in another vehicle can result in internal issues within the infotainment system.

Q – “Do I have to have my vehicle running to perform the update?”

A – Yes. We suggest that the vehicle should remain running throughout the process.This is to prevent a weak battery going dead during the update. WARNING, do not do this process in your garage with the garage door closed. Honda vtec videos download.

Q – “If I previously updated my Sync system to the latest version using the Ford SyncMyRide website, can I still perform the navigation upgrade?”

A – Yes. You will get an error after installing USB Flash Drive #1 saying “You have already updated your software successfully. Please remove the USB device.” Just select “ok” and then remove the Flash Drive #1 and proceed with step 4 (USB Flash Drive #2).

2013 Ford F150 Sync Problems

Q – “If I update my Sync system using the Ford SyncMyRide website, will that cause the navigation feature to be deactivated?”

A – No. A consumer installed software update will NOT affect this navigation upgrade.

Ford Sync Updates Download 2013 F150 Specs

Q – “If I perform a master reset, will that cause the navigation feature to be deactivated?”

A – No. A master reset will NOT affect this navigation upgrade.

Q – “Will this kit void my factory warranty?”

A – No. This kit will not void your vehicle warranty. Although Ford will not warranty the components in our kit, we do for one full year!

Q – “If Ford reflashes my SYNC module, will that cause the navigation feature to be deactivated?”

A – Yes. A dealer SYNC system reflash or update WILL affect this navigation upgrade. Make it clear to the dealer NOT to do this without your permission. If they want to do this to correct an issue PLEASE contact us first!

Q – “Will this kit affect my SiriusXM subscription?”

A – No. SiriusXM subscriptions are NOT affected by our kit – your SiriusXM ID will remain the same.

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